The firmware package available is an update package, to be flashed from your phone’s SDCard.
The download below is ZTE U960E official stock ROM. If you have any problems using the link below, post in comments section and we’ll try to provide you an alternate download link.
Downloads
ZTE U960E ROM – Download
How to flash
Follow the flashing instructions available via this link https://www.leakite.com/2016/09/how-to-flash-zte-stock-rom-firmware-via.html
The requested URL ‘/support/product/424/sd/2014070715463411.7z’ was not found on this server.
I’m currently working on getting you another link to this file. Please be a little patient.